Rules of Procedure for the Whistleblower and Complaints System
The company has established an appropriate complaints procedure to enable whistleblowers and third parties to report violations and risks in the supply chain.
Various communication channels are available for reporting, as shown in the overview below.
Information is confirmed to the whistleblowers. The regulations of the LkSG and the HinSchG are observed. Information is then forwarded to the relevant departments within the company for handling and clarification. Identified violations will be remedied immediately.
Whistleblowers are assured of confidentiality and, if they wish, anonymity. No costs are incurred by the whistleblower. It is possible to discuss the information with the ombudsman. The ombudsman is independent and bound to secrecy.
The effectiveness of the complaints procedure is reviewed at least once a year and on an ad hoc basis. The following overview provides an overview.